FAQ

Common questions, without mixing them into the homepage

This page keeps repeated support questions in one place so the main product pages can stay focused.

Common support topics Privacy basics Recovery path

Fast answer

Private chat only

The safest normal flow is still one private Telegram chat, one connection, and no credential sharing in groups.

Fast answer

Diagnostics first

When something feels wrong, the first stop is /diagnostics before reconnect or retry.

Do I have to keep logging in every time? +

No. The normal flow is to connect once with /connect, then let the bot reuse the saved authenticated session for later checks.

Where should I send my credentials? +

Only in a private Telegram chat with the bot. The connection flow is not designed for group chats, and the project already emphasizes private-chat usage.

Can it help with lecture progress? +

Yes. The lecture handoff flow can pair a VOD link with a quick question and track started, watched, answered, and completed states in Telegram.

How do I know whether the session is broken? +

Use /diagnostics first. If the saved session is stale, the recovery path is usually /reconnect followed by /checknow.

Can it send me recent course files? +

Yes. The bot can list recent course file items with /files and send selected downloads back as Telegram documents when they are available.